You may need to perform more drastic troubleshooting steps like cancelling the download, resetting the console, or formatting the storage device to see if you have a hard drive or SSD problem. In some rare cases, the main reason for download or installation issues are not connection-related but are rather caused by a fault in the hard drive, SSD, or extended storage device. Sometimes, even well-made games may have bugs that can interfere with performance, causes unexpected crashes, or download issues. Modern games are extremely complex and there are simply too many possible points of failure that a developer must address. If there is no known server trouble and your home internet connection works normally, another possible cause for your problem may be game bug that affects the download speed.
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